Tesco in the United States


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Case Details:

Case Code : BSTR291
Case Length : 13 Pages
Period : 2005-2008
Pub Date : 2008
Teaching Note :Not Available
Organization : Tesco
Industry : Retail
Countries : USA

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Please note:

This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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Excerpts Contd...

A Good Neighbor

Fresh & Easy also took a number of initiatives to reduce the impact of its operations on the environment. Every Fresh & Easy store recycled or reused all its display and shipping materials.

The stores partnered with the Resource Management Group in its waste reduction program. Also, it used only energy efficient light bulbs. The solar-power driven distribution center at Riverside, California, was also part of its environment-friendly initiatives...

Challenges

In spite of all its pre-launch planning, Tesco's Fresh & Easy received mixed reactions from critics and shoppers. While there were some who appreciated the layout and convenience of the stores, many people were not happy with the choice of brands that Fresh & Easy offered. According to some analysts, a major problem with the stores was that they stocked too many private label products - reportedly, around 45 percent of all the items in the stores were private label...

Outlook

Sir Terry Leahy - Tesco's CEO - had high ambitions for the Fresh & Easy business and wanted to make it as big as the UK business. According to a report dated March 14, 2008, Mason outlined plans to grow the chain into a network of 1,000 stores stretching across the West Coast from California, Nevada, and Arizona up to Washington.

Tesco announced in early March 2008 that it was expanding Fresh & Easy into northern California and had identified 19 sites around Sacramento...

Exhibits

Exhibit I: Tesco's Store Formats
Exhibit II: Top Grocery Retailers in the US in 2006
Exhibit III: Tesco's Financials
Exhibit IV: Tesco Stock Performance from July 2005 to May 2008

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